Let’s be honest: building a business is hard. But growing it is even harder. It requires a lot of time, energy, and resources. If you’re a small-business owner, you have to juggle multiple roles to make sure everything gets done. You have to deal with employees, interact with customers, manage your finances, plan your marketing, and more. The stress of running a business can take its toll on your health.
It often seems like there are more bad days than good. You start second-guessing your decisions and yearn for the old days. Maybe you’ve entertained the occasional thought of shutting your startup, but you’re in too deep. But to succeed in business, you need patience and perseverance. If you adopt a proactive approach and remove all distractions, you can find new ways to grow your startup.
Tools such as e-commerce digital marketing services have made business development easier. There are many strategies to try; all you have to do is find the best one for your business. Here are a few growth tips to get you started.
1. Know your customer
There are two things you need to know about buyers. One, over 60 percent of transactions are done online. Two, half of the buying process has been complete by the time they visit a store or log onto a website. The internet has democratized access to information. As a result, buyers can easily search online for information that will help inform their decision-making.
For business owners, this can be both a blessing and a curse. In the olden days, the seller dominated the buying process. They control all the information the buyer needs, usually through marketing or sales tactics. However, consumers today know what they’re looking for. The seller’s role has been changed to one who can find the best product for the buyer’s needs.
2. Let the buyers come to you
Many businesses still rely on dated marketing techniques such as customer referrals, cold calling, and networking to generate sales leads. While these techniques can be effective for some industries, you need to embrace that buyers today come to sellers, not the other way around. Harness the power of marketing to tap into your target market but make them think that they arrived at their decision independently.
Today’s consumers like to work for their purchase decisions. While they demand more from sellers, they also want to think that their decisions resulted from their work. Technological advancements and the rise of the internet and social media have transformed the retail landscape. To succeed in the current market, you need to adopt strategies that help buyers find your business.
3. Build a relationship
While your goal is to drive sales and increase revenue, you should treat every transaction as less an exchange and more of an opportunity to connect with your consumers. If you want your business to grow organically, you need to give your customers reasons to return to you. Growth by word of mouth can be a great deal more effective than any advertising campaign.
There are many ways to win over your customers. For instance, your business could offer more value to consumers by providing helpful information about their products. Investing in high-end customer support also fosters goodwill among your core base. If you have a reputation for excellence and service, more people will flock to you.
4. Develop a plan
So you’ve set your goals and identified what growth looks like for your business. Your next step is to create a plan or strategy so you can reach these goals. Having a plan in place allows you to focus your efforts and clarify your priorities and the things that need to be done. Running a business without a plan is like steering a ship through a storm blind.
Revisit your plan and amend your goals as needed. Plans aren’t always set in stone, and you might need to make adjustments to account for market changes and recent developments. Being flexible allows you to make changes where needed while ensuring you’re still on track to meeting your goals.
The bottom line
These are just some ways to speed up your brand’s growth. You have to put in the time if you want to grow your business. Always focus on the big picture, even at the expense of short-term development. Develop a plan and translate thought into action. Know your customer and build a relationship with them.